GO+ is a new TNG eWallet feature launched by TNG Digital Sdn Bhd (“TNGD”) which allows the balance in your GO+ account to earn potential returns. The underlying fund for GO+ is Principal e-Cash – a money market fund managed by Principal Asset Management Berhad (“Principal Malaysia”) that aims to provide investors with liquidity and income. The balance in the GO+ account should not be treated as E money, deposit; and is neither capital guaranteed nor capital protected by PIDM.
You must click on the upgrade now icon in TNG eWallet and follow these steps:
Step 1 : Complete account verification – you need to submit your ID and personal details via TNG eWallet.
Step 2 : Update your personal details on TNG eWallet.
Step 3 : Receive verification that your upgrade is successful, and begin to Cash In to GO+.
The minimum Cash In amount per transaction is RM10, whether from your TNG eWallet balance or from your bank account balance via FPX (for starting out and future transactions).
And there is a secret which you may not notice, that is…
The secret is NOW you can cash out your Go+ balance to either your eWallet or local bank account. Cash out to eWallet is done instantly while cash out to bank account will take 1 working day. (You can not withdraw any money from Touch ‘n Go eWallet before this, and not this is the way to do it. Moreover Touch ‘n Go doesn’t impose any cash out fees.
Who is eligible to upgrade to GO+?
Any Malaysian who is above 18 years old and a TNG eWallet user who has completed the account verification process
What are the benefits of investing in Principal e-Cash via GO+?
Easy and fast to open the investment account – just reload your GO+ balance
Affordable initial investment amount i.e. minimum reload is RM10
Seamlessly reload into your TNG eWallet balance via Quick Reload Payment
Make Cash out requests anytime you like
What should I take into consideration before upgrading to GO+?
You must read and understand the contents of the Product Highlight Sheet and Prospectus for Principal e-Cash. Principal e-Cash is a money market fund and investing in it is not like placing a deposit with a financial institution.
Are there any charges and fees when I Cash In into GO+?
Zero sales charge.
Management fee of up to 0.45% per annum.
Trustee Fee of up to 0.03% per annum.
Please refer to the Principal e-Cash Prospectus for further details.
Is Principal e-Cash Shariah-compliant?
Principal e-Cash is not a Shariah-compliant fund.
If I am a foreigner, can I upgrade to GO+?
GO+ is not available for foreigners.
Who do I contact should I need help?
For TNG eWallet and GO+ (Unable to reload into TNG eWallet, Problem with 6-digit pin, How to Cash in into/Cash out from GO+)
You may email your queries to https://tngd.my/careline-webform
You may also call the TNGD careline at +(603) 5022 3888. The operating hours are Monday to Sunday, 7.00am to 10.00pm (including public holidays).
For Principal e-Cash (Earning calculation, failed Cash Out to bank account, more info about the fund and Principal Malaysia)
You may email your queries to [email protected]
You may also call Principal Customer Care at +(603) 7723 3800. The operating hours are Monday to Thursday: 8.45am to 5.45pm; Friday: 8.45am to 4.45pm (closed on national and Selangor public holidays).